How do I track my order?

Once your order has been shipped, you should receive a shipping confirmation email which will include tracking information.

If you can't find this email, please check your SPAM folder.

Email Example

If your tracking information isn’t updating or the delivery is taking longer than estimated, we suggest submitting a “missing or lost item” form with your carrier, then sending us an email so we can help follow up from our end. Please provide your order number so we can act right away.

• Australia: https://auspost.com.au/receiving/delayed-lost-or-damaged-items/find-a-missing-item
  New Zealand: https://www.nzpost.co.nz/contact-support/assistance/parcels
• United Kingdom: https://www.royalmail.com/help/lost-items-parcels-letters

ANZ Email: [e-mail]

UK Email: [e-mail]