Product care and maintenance

Thank you for purchasing a high-quality Mucheln door handle.

To prolong the life of your product, we recommend routine cleaning. Cleaning intervals will depend on:

Your environmental conditions such as surrounding dirt and dust
Other factors such as geographical location, particularly if you live close to the coastline - this will expose your products to high levels of salt in the air - which over time can lead to a higher rate of corrosion.

The complete door should be inspected regularly to ensure that it is still in good working order. Warped doors frames can put excessive load on your hinges and door lock reducing their life.
Dirt, dust and salt deposits can cause damage to product surfaces and internal mechanisms, including the cylinder barrel and latch. These should be inspected regularly and cleaned.
Key cylinders should be lubricated at least once a year or when there are signs of roughness when inserting or retracting the key.
- Note: Some lubricants work well initially but attract dust over time. While these lubricants are fine for lock and handle latches and other moving parts, we don’t recommend using them for key cylinders.
- We recommend lubricating key cylinders with powdered graphite (warning: it can be messy if you’re not careful!) or an aerosol lubricant such as ‘Super Lube Dri-Film’ which is excellent for cleaning and lubricating.
Remove any dirt, grime and salt deposits on and around the end of the cylinder barrel and apply a small amount of lubricant to the key blade or into the keyhole and insert the key into the lock barrel to maintain a smooth action.

Use a soft dry cloth to wipe down surfaces on a weekly basis to remove surface dust and dirt. Dirt or other contaminants must not be allowed to build up on the surface, as these will readily discolour and impair the surface.
For a deeper clean, use a mild detergent diluted in warm water. Avoid excessively hot solutions.
Use a soft cloth or similar to clean the surface. Do NOT use abrasive tools. After cleaning, rinse surfaces thoroughly with fresh water.
Do not use strong solvent type cleaners on surfaces, ensure the contact time for any solvent is kept to a minimum, and that any solvent is thoroughly rinsed from the surface. A small test area should be checked prior to solvent usage to ensure that no damage to the surface is caused and no changes to the colour appear.
The use of bore water for cleaning is not recommended due to its mineral content. Using bore water may stain the surface and lead to long term coating failure.
Ensure cleaning fluids do not enter into the lock or cylinder.

Some change in colour, gloss or chalking may be expected depending on exposure to outdoor elements.
Be aware that soft finishes can scratch and wear over time and this is accelerated when the handles come into contact with other metal objects such as keys and rings.
Ensure you turn the lever when closing the door. Just pushing it closed will over time mark your striker plate.
Handles, including external and internal handles, when installed in a house close to the coastline and other areas with high atmospheric salts and corrosive minerals, are prone to corrosion and developing pitting on the surface. Consider adding a protective coating such as a quality car polish to the surface of your handles to prolong the life of the coating.

WARRANTY: Mucheln Products meet and exceed Australian Standards For details on product specific warranties please visit: https://www.hardwarebox.com.au/terms-and-conditions/