Returning within 30 days due to change of Mind
The Hardware Box 30 Day Money Back Guarantee protects all purchases made from our website.
Though we are sure you’ll love our products, we do understand that sometimes you may change your mind and that's perfectly fine!
If you decide to return your item, we will provide a refund of the original purchase price. As we offer free shipping for orders over $85 shipping, then of course no shipping costs are required to be refunded if your order was over $85. Please note, you will have to pay for the return postage to our warehouse in Melbourne.
To organise a return, simply contact us within 30 days of receiving your item at via our contact page and we will provide details on how to return the item and receive your refund.
It’s important for your item to be un-assembled and in original packaging to be eligible for return under the guarantee.
Any questions please don't hesitate to contact us !
Returning under warranty
To return product(s) due to defect or under warranty, please fill out the return form with all the relevant details and someone from our team will be in contact !
More details can be found in our Terms and Conditions